In the event of a claim, please:
1. Download the Claim Form
2. Fax and post the completed form and claim supporting documents to the fax number and address as stated in the form.
3. In the event you require assistance in relation to your claim, please contact ACE Insurance on:
Telephone : 1800 027 227, option 2
Facsimile : (02) 9335 3467
E-mail : AirAsiaClaims.AU@acegroup.com
We clear your mess
When life gets a little sticky – we have your back.
Got a question?
Need help with your claim submission or getting
your Certificate of Insurance? Just shoot.