How To Make a Claim

 Claim Procedure

In the event of a claim, please:

1. Download the Claim Form

2. Fax and post the completed form and claim supporting documents to the fax number and address as stated in the form.

3. In the event you require assistance in relation to your claim, please contact ACE Insurance on:

Telephone : 1800 027 227, option 2
Facsimile : (02) 9335 3467
E-mail : AirAsiaClaims.AU@acegroup.com

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