Introduction
Benefits
Policy Wording

AirAsia Insure Travel Protection is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by ACE Insurance Limited.

buy_plan_banner
share_icon   Share with friend
make_claim_icon   How to claim
tellme_more_icon   FAQ



one-way one-way return Plan Rate Otherinformation
Benefits Summary of Cover Asia/NZ/South Pacific Plan - Limits of Cover Worldwide Plan –
Limits of Cover
1 .Loss of Deposits and Cancellation Charges
Travel Agent's Cancellation Fee(sub limit)(please refer to Section 1)
Cover for the non-refundable unused portion of Your travel costs if Your One Way Trip is cancelled or unable to be completed due to unforeseen circumstances. Unlimited

Lesser of AUD750 or 15% of the refundable amount
Unlimited

Lesser of AUD750 or 15% of the refundable amount
2. Luggage and Travel Documents

2.1 Loss, Theft or Damage

(a) Item Limit (each item)
(b) Video & Electrical Equipment (sub limit)
2.1 Cover for lost, stolen or damaged luggage. AUD3,000


AUD500
AUD2,500

AUD6,000


AUD500
AUD2,500

2.2 Delayed Luggage Allowance
(a) More than 48 hours (sub limit)
(b) More than 72 hours (sub limit)
(please refer to Section 2)
2.2 Cover for the cost of essential emergency purchases if Your luggage is delayed by a Transport Provider. AUD250
AUD750

AUD500
AUD1,000

3. Accidental Loss of Life & Permanent Loss

Maximum amount for Infant Children:
(a) Accidental Loss of Life
(b) Permanent Loss (please refer to Section 3)
Cover for Your Accidental Loss of Life or Permanent Loss if You die or suffer Permanent Loss of sight or limb due to an Accidental Injury sustained during Your One Way Trip (payable to Your estate in the event of Your death) AUD30,000


AUD1,000
AUD10,000
AUD30,000


AUD1,000
AUD10,000
Excess
The excess is the first amount of each claim which You must bear. We do not pay for this amount. The Policy excess is AUD250.
General Advice Warning
ACE Insurance Limited ABN 23 001 624 020 AFSL No. 239687 (ACE) insures this product. AirAsia X SDN BHD and PT Indonesia AirAsia (AirAsia) promote this product. ACE and AirAsia only provide general advice and do not consider your objectives, financial situation or needs. To decide if the product is right for you, please read the Policy Wording and PDS.
clear_mess_thumbnail We clear your mess
When life gets a little sticky – we have your back.
got_question_thumbnail Got a question?
Need help with your claim submission or getting
your Certificate of Insurance? Just shoot.