Introduction
Benefits
Policy Wording

Tune Insure AirAsia Travel Protection is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Asuransi Dayin Mitra, PT

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one-way one-way return Plan Rate
(Applicable for Flight Booked Starting 13 April 2012)
AirAsia One-Way Travel Protection (Domestic)
Product Description
Benefit
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of flight if insured must cancel the flight for covered reasons)
Up to original flight cost

Flight Delay

Flat payment cash for every complete 6 (six) hour period of Flight Delay from original schedule departure time or hotel accommodation
IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
Hotel Accommodation
max. IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay
On Time Guarantee
On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier
IDR 600.000
(Applicable for Flight Booked Starting 13 April 2012)
AirAsia One-Way Travel Protection (Worldwide)
Product Description
Benefit
(Non-Fly Thru)
Benefit
(Fly Thru)
Personal Accident Benefit

Flight Accidental
Up to IDR 750.000.000 Up to IDR 750.000.000
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of flight if insured must cancel the flight for covered reasons)
Up to original flight cost Up to original flight cost
Flight Delay
Flat payment cash for every complete 6 (six) hour period of Flight Delay from original schedule departure time or hotel accommodation
i ) IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
ii ) Hotel Accommodation max.
IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay

i ) IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
ii ) Hotel Accommodation max.
IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay
Luggage and Personal Effects

Cover loss or damage to luggage, clothing, personal effects
Up to IDR 5.500.000
Excess IDR 150.000 per claim
(limit applied to any item
IDR 700.000)
Up to IDR 5.500.000
Excess IDR 150.000 per claim
(limit applied to any item
IDR 700.000)
On Time Guarantee

On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier
IDR 600.000 IDR 600.000
Coverage for accompanying infant

Coverage is provided for one (1) accompanying named infants (only for Flight Accident Benefit) if the principal AIRASIA Guest has purchased an one-way Travel Protection.
10% of the stated benefit amount,
i.e IDR 75,000,000
10% of the stated benefit amount,
i.e IDR 75,000,000
Fly Thru – Missed Flight Connection

On the condition that there is no onward schedule Flight connection available within 6 (six) consecutive hours from the previously missed scheduled flight.
N/A IDR 800.000,-
For every 6 (six) consecutive
hours delay
Baggage Delay

Coverage is provided when baggage is delayed, misdirected or temporarily misplaced by the AirAsia from the time your arrival at the scheduled destination abroad till the time you received your baggage.
Provided always that It cannot be claimed under both section "Luggage & Personal Effect" and "Baggage Delay" for the same event.
IDR 300.000/day,
Max. IDR 900.000
IDR 300.000/day,
Max. IDR 900.000
(Applicable for Flight Booked Starting 1st May 2014)
Tune Insure AirAsia Travel Protection (Domestic)
Product Description
Benefit
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of flight if insured must cancel the flight for covered reasons)
Up to original flight cost

Flight Delay

Flat payment cash for every complete 6 (six) hour period of Flight Delay from original schedule departure time or hotel accommodation
IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
Hotel Accommodation
max. IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay
On Time Guarantee
On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier
IDR 800.000
Cover loss or damage for moveable item Max. IDR 5.000.000,- per item,
IDR 50.000.000,- in aggregate
(subject to excess 10% of loss)

(Applicable for Flight Booked Starting 1st May 2014)
Tune Insure AirAsia Travel Protection (Worldwide)
Product Description
Benefit
(Non-Fly Thru)
Benefit
(Fly Thru)
Personal Accident Benefit

Flight Accidental
Up to IDR 750.000.000 Up to IDR 750.000.000
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of flight if insured must cancel the flight for covered reasons)
Up to original flight cost Up to original flight cost
Flight Delay
Flat payment cash for every complete 6 (six) hour period of Flight Delay from original schedule departure time or hotel accommodation
i ) IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
ii ) Hotel Accommodation max.
IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay

i ) IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
ii ) Hotel Accommodation max.
IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay
Luggage and Personal Effects

Cover loss or damage to luggage, clothing, personal effects
Up to IDR 7.000.000
Excess IDR 150.000 per claim
(limit applied to any item
IDR 1.000.000)
Up to IDR 7.000.000
Excess IDR 150.000 per claim
(limit applied to any item
IDR 1.000.000)
Cover loss or damage for moveable item Max. IDR 5.000.000,- per item,
IDR 50.000.000,- in aggregate
(subject to excess 10% of loss)
Max. IDR 5.000.000,- per item,
IDR 50.000.000,- in aggregate
(subject to excess 10% of loss)
On Time Guarantee

On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier
IDR 800.000 IDR 800.000
Coverage for accompanying infant

Coverage is provided for one (1) accompanying named infants (only for Flight Accident Benefit) if the principal AIRASIA Guest has purchased an one-way Travel Protection.
10% of the stated benefit amount,
i.e IDR 75,000,000
10% of the stated benefit amount,
i.e IDR 75,000,000
Fly Thru – Missed Flight Connection

On the condition that there is no onward schedule Flight connection available within 6 (six) consecutive hours from the previously missed scheduled flight.
N/A IDR 800.000,-
For every 6 (six) consecutive
hours delay, max. IDR 1.600.000
Baggage Delay

Coverage is provided when baggage is delayed, misdirected or temporarily misplaced by the AirAsia from the time your arrival at the scheduled destination abroad till the time you received your baggage.
Provided always that It cannot be claimed under both section "Luggage & Personal Effect" and "Baggage Delay" for the same event.
IDR 300.000/day,
Max. IDR 900.000
IDR 300.000/day,
Max. IDR 900.000
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