Introduction
Benefits
Policy Wording

AirAsia Insure Travel Protection is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Asuransi Dayin Mitra, PT

buy_plan_banner
share_icon   Share with friend
make_claim_icon   How to claim
tellme_more_icon   FAQ



one-way one-way return Plan Rate
(Applicable for Flight Booked Until 22 June 2011)
AirAsia Insure In-Flight Protection
Benefit
In-Flight
Personal Accident Benefit
Flight Accident
IDR 750,000,000
Travel Disruption Benefits

Trip Cancellation

Flight cancellation (Reimbursement for cost of Flight if insured must cancel the flight for covered reasons)
Up to original total cost of flight
Luggage and Personal Effects
Cover loss or damage to luggage, clothing, personal effects
IDR 3,750,000

Excess of
IDR 150,000 IDR 700,000 per Item
AirAsia Flight Delay
Flat payment for every 6 hour period of the original departure Scheduled Flight
IDR 375,000 per 6 hour delay period up to IDR 2,625,000
(Applicable for Flight Booked Starting 23 June 2011)
AirAsia One-Way Travel Protection
Product Description
Benefit
Personal Accident Benefit
Flight Accident
Up to IDR 750,000,000
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of Flight if insured must cancel the flight for covered reasons)
Up to Original Flight Cost
Flight Delay
AirAsia Flight Delay (flat payment for every 6 hour period of delay from original schedule departure time)
IDR 400,000 per 6 (six) hour delay period, up to IDR 4,000,000
Baggage and personal effects
Cover loss or damage to baggage, clothing, personal effect and golfing equipment
Up to IDR 5,500,000 excess IDR 150,000 per Claim ( Limit applied to any item IDR 700,000)
Coverage for accompanying infant
Coverage is provided for one (1) accompanying named infants (only for Flight Accident Benefit) if the principal AIRASIA Guest has purchased an one-way Travel Protection.
10% of the stated benefit amount, i.e IDR 75,000,000
"ON TIME GUARANTEE" (OTG) extension
On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier Operator/AirAsia Group
Rp. 600,000
(Applicable for Flight Booked Starting 13 April 2012)
AirAsia One-Way Travel Protection (Domestic)
Product Description
Benefit
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of flight if insured must cancel the flight for covered reasons)
Up to original flight cost

Flight Delay

Flat payment cash for every complete 6 (six) hour period of Flight Delay from original schedule departure time or hotel accommodation
IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
Hotel Accommodation
max. IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay
On Time Guarantee
On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier
IDR 600.000
(Applicable for Flight Booked Starting 13 April 2012)
AirAsia One-Way Travel Protection (Worldwide)
Product Description
Benefit
(Non-Fly Thru)
Benefit
(Fly Thru)
Personal Accident Benefit

Flight Accidental
Up to IDR 750.000.000 Up to IDR 750.000.000
Travel Disruption Benefits

Flight Cancellation

Flight cancellation (Reimbursement for cost of flight if insured must cancel the flight for covered reasons)
Up to original flight cost Up to original flight cost
Flight Delay
Flat payment cash for every complete 6 (six) hour period of Flight Delay from original schedule departure time or hotel accommodation
i ) IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
ii ) Hotel Accommodation max.
IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay

i ) IDR 400.000,- per 6 (six) hour delay period, Up to IDR 4.000.000
or
ii ) Hotel Accommodation max.
IDR 750.000/night for one (1) night for complete 6 (six) hours period of delay
Luggage and Personal Effects

Cover loss or damage to luggage, clothing, personal effects
Up to IDR 5.500.000
Excess IDR 150.000 per claim
(limit applied to any item
IDR 700.000)
Up to IDR 5.500.000
Excess IDR 150.000 per claim
(limit applied to any item
IDR 700.000)
On Time Guarantee

On the condition that there is a delay greater than 2(two) hours of schedule departure time caused solely by Carrier
IDR 600.000 IDR 600.000
Coverage for accompanying infant

Coverage is provided for one (1) accompanying named infants (only for Flight Accident Benefit) if the principal AIRASIA Guest has purchased an one-way Travel Protection.
10% of the stated benefit amount,
i.e IDR 75,000,000
10% of the stated benefit amount,
i.e IDR 75,000,000
Fly Thru – Missed Flight Connection

On the condition that there is no onward schedule Flight connection available within 6 (six) consecutive hours from the previously missed scheduled flight.
N/A IDR 800.000,-
For every 6 (six) consecutive
hours delay
Baggage Delay

Coverage is provided when baggage is delayed, misdirected or temporarily misplaced by the AirAsia from the time your arrival at the scheduled destination abroad till the time you received your baggage.
Provided always that It cannot be claimed under both section "Luggage & Personal Effect" and "Baggage Delay" for the same event.
IDR 300.000/day,
Max. IDR 900.000
IDR 300.000/day,
Max. IDR 900.000
clear_mess_thumbnail We clear your mess
When life gets a little sticky – we have your back.
got_question_thumbnail Got a question?
Need help with your claim submission or getting
your Certificate of Insurance? Just shoot.