FAQ
Tune Protect Travel Insurance by AirAsia
AirAsia Lifestyle Travel Protection
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Tune Protect Travel Insurance by AirAsia
17. How do I purchase Tune Protect Travel Insurance by AirAsia ?
You can purchase Tune Protect Travel Insurance by AirAsia online while you are booking your flight/s on airasia.com or through Web Check-in, Manage My Booking, or at any of our offline counters in Malaysia.

18. Can I purchase Tune Protect Travel Insurance by AirAsia after I make my flight booking?
Yes, Tune Protect Travel Insurance by AirAsia is made available in Manage My Booking, during Web Check In or at any of our offline counters in Malaysia.

19. Why is Tune Protect Travel Insurance by AirAsia not available during my flight purchase, Web Check-In or Manage My Booking?
It could be that you have already purchased Tune Protect Travel Insurance by AirAsia during your flight purchase, Web Check In, through Manage My Booking or at any of our sales counters. Please check your AirAsia travel Itinerary to confirm so.

20. Can I purchase Tune Protect Travel Insurance by AirAsia if I am not a resident of Malaysia?
Yes, as long as you are an AirAsia Guest departing from Malaysia.

21. If I am travelling with my friend, do we both need to buy separate travel insurance policies?
Yes, you both need to buy separate policies.

22. How do I purchase Tune Protect Travel Insurance by AirAsia for my accompanying infant?
If you purchase Tune Protect Travel Insurance by AirAsia , your accompanying infant aged from 9 days to 2 years is covered for Personal Accident benefit up to 10% of sum insured.. But the name of the infant is required once it is acknowledged that an infant is on board with the Insured Adult.

23. Can I purchase Tune Protect Travel Insurance by AirAsia if I am traveling for more than 30 days?
Tune Protect Travel Insurance by AirAsia Return Trip is available for trips of between 1-10 days and 11-30 days. If you travel more than 30 days, coverage will end on the 31st day after the first departure date. Coverage for trips longer than 30 days is not available at this time.

24. Can I purchase Tune Protect Travel Insurance by AirAsia One Way coverage if I purchased a return flight ticket?
No, your Tune Protect Travel Insurance by AirAsia plan is based on your AirAsia Travel Itinerary, if you've purchased a return ticket, Tune Protect Travel Insurance by AirAsia will cover you for that particular return trip.

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