How To Make a Claim

  CLAIM VIA THE MAIL

1. Click the Download button to download the claim form.

2. Fill in the form and make sure you have all the supporting documents that we require.

3. Mail the completed form and all your supporting documents (original unless otherwise stated) to:

Travel protection purchased on/after 5th September 2014 (For FD, AK and QZ flights)
OR
Travel protection purchased on/after 1st October 2014 (For XJ flights)

This plan is underwritten by Tune Insurance Public Company Limited
615 Jitt-Uthai Building, 3rd Floor,
Ramkhamhaeng Road, Huamak, Bangkapi, Bangkok 10240
Fax: 66 2 374-4070
URL: www.tuneinsurance.com
Email: Airasia_claim@tuneinsurance.com

Submit Claim Online Now!

Travel protection purchased prior to 5th September 2014 (For FD, AK and QZ flights)
OR
Travel protection purchased prior to 1st October 2014 (For XJ flights)

This plan is underwritten by Krungthai Panich Insurance Public Company Limited
1122 KPI Tower, New Petchaburi Road, Makkasan
Ratchathewi, Bangkok 10400
Fax: 662 624 1233
URL: kpi.co.th
Email: airasia_claim@kpi.co.th

download_claim_form_aa      download_claim_form_aax
clear_mess_thumbnail We clear your mess
When life gets a little sticky – we have your back.
got_question_thumbnail Got a question?
Need help with your claim submission or getting
your Certificate of Insurance? Just shoot.