Introduction
Benefits
Policy Wording

AirAsia Insure Travel Protection is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Tune Insurance Malaysia Berhad
(Formerly known as Oriental Capital Assurance Berhad)

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one-way one-way return Plan Rate
For Travel Protection Purchased On/ After 27 April 2012
Benefit Domestic/Regional
(For AK/ FD/ QZ flights only) 		International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement Up to
RM300,000.00 		Up to
RM300,000.00
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events 		Up to original
flight cost
 Up to
RM5,000.00
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person 		Up to RM1,500
(Any one item RM500 subject to
RM50 excess per claim)
 Up to RM5,000
(Any one item RM500 subject to RM50 excess per claim)
Baggage Delay
For every 6 hours delayed from time of arrival 		Up to RM400
(RM200 per 6 hour delay period)
Up to RM800
( RM200 per 6 hour delay period )
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike 		Up to RM1,050
(RM150 per 6 hour delay period)
Up to RM1,050
(RM150 per 6 hour delay period)
Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight 		Up to RM600
(RM300 per 6 hour delay period)
Up to RM600
( RM300 per 6 hour delay period )
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X 		Up to RM200
 Up to RM200
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services Included Included
4. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip Personal Accident benefit up to 10% of the stated limit RM 30,000 Personal Accident benefit up to 10% of the stated limit RM 30,000

For Travel Protection Purchased On/After 11 July 2010
Benefit Domestic/Regional
(For AK/ FD/ QZ flights only)
 International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement Up to
RM300,000.00 		Up to
RM300,000.00
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events 		Up to original
flight cost
 Up to
RM5,000.00
Baggage and Personal Effects
Cover lost or damage to baggage, clothing, personal effects 		Up to RM1,500
(Any one item RM500 subject to
RM50 excess per claim)
 Up to RM5,000
(Any one item RM500 subject to RM50 excess per claim)
AirAsia Flight Delay
Flat payment for every 6 hour period of the original departure Scheduled Flight 		Up to RM1,050
(RM150 per 6 hour delay period)
On Time Guarantee
On the condition that there is a delay greater than 2 (two) hours of scheduled departure time caused solely by Carrier Operator/AirAsia Group 		Up to RM200
 Not applicable (All AirAsia X flights are not covered)
Missed Flight Connection
On the condition that there is no onward Scheduled Flight connection available within 6 consecutive hours from the previously missed Scheduled Flight 		Up to RM500
(RM250 per 6 hour delay period)
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services - Included
4. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip Personal Accident benefit

Important Note:
For Travel Protection Purchased Before 3 September 2012
Underwriter: Multi-Purpose Insurans Berhad

For Travel Protection Purchased On/ After 3 September 2012
Underwriter: Tune Insurance Malaysia Berhad
(Formerly known as Oriental Capital Assurance Berhad)

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