Introduction
Benefits
Tune Insure AirAsia Travel Protection
AirAsia Lifestyle Travel Protection
Policy Wording

Tune Insure AirAsia Travel Protection is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Tune Insurance Malaysia Berhad

 
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one-way one-way return return Plan Rate
For Travel Protection purchased on/after 15th June 2015
Benefit Domestic/Regional
(For AK/FD/QZ/PQ/Z2 flights only)
International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement
Up to
RM300,000
Up to
RM300,000
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original flight cost Up to RM5,000
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person
With Receipt:
(Up to RM1,500
(Any one item RM500 subject to RM50 excess per claim)

Without Receipt:
Fixed at RM 100 per item (No excess)
With Receipt:
(Up to RM5,000
(Any one item RM500 subject to RM50 excess per claim)

Without Receipt:
Fixed at RM 100 per item (No excess)
Baggage Delay
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period)
Up to RM800
(RM200 per 6 hour delay period)
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period)
Up to RM1,050
(RM150 per 6 hour delay period)
Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period)
Up to RM600
(RM300 per 6 hour delay period)
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X
Up to RM200 Up to RM200
Travel Re-Route
Delay more than 6 hours from scheduled arrival time caused by re-routing of the Scheduled AirAsia flight, as a result of strike/industrial action, adverse weather conditions or mechanical breakdown.
Up to RM450
(RM150 per 6 hour delay period)
Up to RM450
(RM150 per 6 hour delay period)
Hijack Distress Allowance
When your flight is hijacked and your Trip is interrupted for more than 6 hours
Up to RM 1,000
(RM500 per 6 consecutive hours detained period)
Up to RM 1,000
(RM500 per 6 consecutive hours detained period)
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services
Included Included
4. Emergency Medical Evacuation
Reimbursement of expenses incurred due to accidental injury (Only applicable 48 hours upon arrival)
Limit: RM10,000 Limit: RM25,000
5. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip
Personal Accident benefit up to 10% of the stated limit RM 30,000 Personal Accident benefit up to 10% of the stated limit RM 30,000


For Travel Protection Purchased prior to 15th June 2015
Benefit Domestic/Regional
(For AK/FD/QZ/PQ/Z2 flights only)
International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement Up to
RM300,000
Up to
RM300,000
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original
flight cost

Up to
RM5,000
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person
With Receipt:
Up to RM1,500
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)

With Receipt:
Up to RM5,000
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)

Baggage Delay
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period)

Up to RM800
( RM200 per 6 hour delay period )
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period)

Up to RM1,050
(RM150 per 6 hour delay period)

Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period)

Up to RM600
( RM300 per 6 hour delay period )
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X
Up to RM200
Up to RM200
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services Included Included
4. Emergency Medical Evacuation
Reimbursement of expenses incurred due to accidental injury
(Only applicable 48 hours upon arrival)
Limit : RM10,000 Limit : RM25,000
5. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip Personal Accident benefit up to 10% of the stated limit RM 30,000 Personal Accident benefit up to 10% of the stated limit RM 30,000


For Travel Protection Purchased Prior to 12th September 2014
Benefit Domestic/Regional
(For AK/FD/QZ/PQ/Z2 flights only)
International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement Up to
RM300,000
Up to
RM300,000
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original
flight cost

Up to
RM5,000
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person
Up to RM1,500
(Any one item RM500
subject to RM50 excess
per claim)
(With receipt)

Up to RM5,000
(Any one item RM500
subject to RM50 excess
per claim)
(With receipt)

Baggage Delay
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period)

Up to RM800
( RM200 per 6 hour delay period )
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period)

Up to RM1,050
(RM150 per 6 hour delay period)

Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period)

Up to RM600
( RM300 per 6 hour delay period )
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X
Up to RM200
Up to RM200
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services Included Included
4. Emergency Medical Evacuation
Reimbursement of expenses incurred due to accidental injury (Only applicable 48 hours upon arrival) Limit: RM 10,000 Limit: RM 25,000
5. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip Personal Accident benefit up to 10% of the stated limit RM 30,000 Personal Accident benefit up to 10% of the stated limit RM 30,000
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