Introduction
Benefits
Policy Wording

Tune Insure AirAsia Travel Protection is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Tune Insurance Malaysia Berhad

 
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one-way one-way return Plan Rate
For Travel Protection Purchased On/ After 12th September 2014
Benefit Domestic/Regional
(For AK/FD/QZ/PQ/Z2 flights only)
International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement Up to
RM300,000.00
Up to
RM300,000.00
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original
flight cost

Up to
RM5,000.00
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person
With Receipt:
Up to RM1,500
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)

With Receipt:
Up to RM5,000
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)

Baggage Delay
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period)

Up to RM800
( RM200 per 6 hour delay period )
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period)

Up to RM1,050
(RM150 per 6 hour delay period)

Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period)

Up to RM600
( RM300 per 6 hour delay period )
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X
Up to RM200
Up to RM200
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services Included Included
4. Emergency Medical Evacuation
Reimbursement of expenses incurred due to accidental injury
(Only applicable 48 hours upon arrival)
Limit : RM10,000 Limit : RM25,000
5. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip Personal Accident benefit up to 10% of the stated limit RM 30,000 Personal Accident benefit up to 10% of the stated limit RM 30,000


For Travel Protection Purchased Prior to 12th September 2014
Benefit Domestic/Regional
(For AK/FD/QZ/PQ/Z2 flights only)
International
For AirAsia X/ D7 flights only)
1. Personal Accident Benefit
Accidental Death & Bodily Disablement Up to
RM300,000.00
Up to
RM300,000.00
2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original
flight cost

Up to
RM5,000.00
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person
Up to RM1,500
(Any one item RM500
subject to RM50 excess
per claim)
(With receipt)

Up to RM5,000
(Any one item RM500
subject to RM50 excess
per claim)
(With receipt)

Baggage Delay
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period)

Up to RM800
( RM200 per 6 hour delay period )
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period)

Up to RM1,050
(RM150 per 6 hour delay period)

Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period)

Up to RM600
( RM300 per 6 hour delay period )
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X
Up to RM200
Up to RM200
3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services Included Included
4. Emergency Medical Evacuation
Reimbursement of expenses incurred due to accidental injury (Only applicable 48 hours upon arrival) Limit: RM 10,000 Limit: RM 25,000
5. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip Personal Accident benefit up to 10% of the stated limit RM 30,000 Personal Accident benefit up to 10% of the stated limit RM 30,000
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